+91 94227 99622 info@goathrillholidays.com

Frequently Asked Questions

Got questions? We've got answers! Find everything you need to know about booking with Goa Thrill Holidays.

Our tour packages typically include accommodation (hotels/resorts), daily breakfast, transportation (AC vehicles), sightseeing tours as per itinerary, driver allowance, fuel charges, parking and toll fees. Some packages also include activities like water sports, cruise tickets, and entry fees to attractions. Specific inclusions vary by package and will be clearly mentioned in the package details.

Booking is easy! You can book through our website by clicking "Book Now" on any package, call us at +91 94227 99622, send a WhatsApp message, or email us at info@goathrillholidays.com. Our team will guide you through the process, confirm availability, and send you a booking confirmation once payment is received.

We require 30% advance payment at the time of booking to confirm your reservation. The remaining 70% balance must be paid at least 7 days before your travel date. For bookings made within 7 days of travel, full payment is required upfront. We accept payments via UPI, bank transfer, credit/debit cards, and online payment gateways.

Absolutely! We specialize in customized tour packages. You can modify itineraries, choose different hotels, add or remove activities, extend your stay, or create a completely personalized package. Contact us with your requirements, budget, and preferences, and we'll design a package that perfectly suits your needs.

Cancellation charges depend on when you cancel: 30+ days before travel (10% charges), 15-29 days (25% charges), 7-14 days (50% charges), less than 7 days (100% charges/no refund). Peak season has different charges. All cancellations must be in writing via email. For complete details, please review our Cancellation Policy.

The best time to visit Goa is from November to February when the weather is pleasant and ideal for beach activities and sightseeing. December and January are peak tourist season with vibrant nightlife and festivals. March to May is hot but less crowded. June to October is monsoon season with lush greenery, lower prices, but limited water sports activities.

Yes, all water sports activities are conducted by certified operators with proper safety equipment including life jackets, helmets, and safety gear. Trained instructors provide guidance and safety briefings before each activity. However, participants must follow instructions carefully. We recommend that pregnant women and people with serious health conditions avoid adventure activities.

Yes, you must carry valid government-issued photo ID proof (Aadhar Card, PAN Card, Passport, Driving License, or Voter ID) for all travelers including children. Also bring your booking confirmation voucher (digital or printed), travel insurance documents (if purchased), and any medical prescriptions you may need during your trip.

We offer a range of accommodations from budget hotels to luxury resorts, including 3-star, 4-star, and 5-star properties. All hotels are carefully selected for quality, location, cleanliness, and customer reviews. Accommodation options include beachfront resorts, heritage properties, boutique hotels, and budget-friendly stays. You can choose based on your budget and preferences.

Most of our packages include daily breakfast at the hotel. Lunch and dinner are typically not included to give you flexibility to explore Goa's diverse food scene and try different restaurants. However, we offer meal plan options (breakfast + lunch, breakfast + dinner, or all meals) for an additional cost. Special dietary requirements can be accommodated with advance notice.

Yes, refunds are processed based on our cancellation policy. The refund amount depends on how many days before travel you cancel. Cancellations made 30+ days in advance receive 90% refund, while cancellations less than 7 days before travel are non-refundable. Refunds are typically processed within 7-10 business days. Please refer to our Refund Policy for complete details.

Yes! Airport/railway station pickup and drop services are included in most of our packages. Our driver will be waiting at the arrival terminal with a name placard. You need to provide your flight/train details at least 24 hours in advance. For standalone transfer services, we offer comfortable AC vehicles at competitive rates.

Absolutely! We have special family-friendly packages that include child-safe activities, family rooms, kid-friendly restaurants, and age-appropriate attractions. Activities like beach fun, dolphin watching, fort visits, spice plantation tours, and boat cruises are perfect for families. We can arrange child seats in vehicles and recommend hotels with pools and kids' play areas.

Pack light, comfortable clothing (shorts, t-shirts, sundresses), swimwear, flip-flops, sunglasses, sunscreen (SPF 30+), hat/cap, comfortable walking shoes, light jacket for evenings, medications, camera, phone charger, and valid ID proof. For adventure activities, bring extra clothes. During monsoon (June-Sep), pack rain gear. Avoid heavy clothing as Goa is generally warm and humid.

Yes, we offer standalone activity bookings including water sports (parasailing, jet skiing, banana boat rides, scuba diving), sunset cruises, casino tickets, nightlife experiences, sightseeing tours, and more. Activities can be booked independently at competitive prices. Contact us with your requirements and we'll arrange everything for you.

We recommend booking at least 15-30 days in advance to ensure availability and better prices, especially during peak season (December-January). Early bookings also allow more customization options. However, we do accept last-minute bookings subject to availability. Weekend and holiday travel should be booked even earlier due to high demand.

Travel insurance is not included in standard packages but is highly recommended. We strongly advise purchasing comprehensive travel insurance that covers medical emergencies, trip cancellations, lost baggage, and adventure activities. We can help you arrange travel insurance through our partners at competitive rates. Insurance provides peace of mind and financial protection against unforeseen circumstances.

In case of bad weather affecting outdoor activities or water sports, we will try to reschedule them for the next available day during your stay. If rescheduling isn't possible, we'll arrange alternative indoor activities or attractions. However, natural weather conditions are beyond our control and don't qualify for refunds unless activities are completely cancelled by operators for safety reasons.

Yes! We offer attractive group discounts for bookings of 8 or more people. The discount percentage increases with group size - typically 5-15% off depending on the number of travelers and package selected. Corporate groups, college trips, and wedding groups get special rates. Contact us with your group size and requirements for a customized quote with best pricing.

We provide 24/7 customer support during your trip. You will receive emergency contact numbers along with your travel documents. You can reach us via phone call (+91 94227 99622 / +91 70337 36363), WhatsApp, or email. Our local team and driver will also have direct contact with you throughout your trip to ensure everything runs smoothly and address any immediate concerns.

Booking Related Questions

Click on "All Questions" tab above to view all FAQs including booking-related questions like:

  • How do I book a tour package with Goa Thrill Holidays?
  • Can I customize my tour package?
  • How far in advance should I book my tour?
  • Do you offer group discounts?

Payment Related Questions

Click on "All Questions" tab above to view all FAQs including payment-related questions like:

  • What is the payment process for bookings?
  • Can I get a refund if I cancel my booking?
  • What is your cancellation policy?

Travel Information Questions

Click on "All Questions" tab above to view all FAQs including travel-related questions like:

  • What is the best time to visit Goa?
  • What should I pack for my Goa trip?
  • Do I need to carry any documents?
  • Do you provide airport pickup and drop services?
  • What if the weather is bad during my trip?

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